Privacy Policy | Revivast

1. Who We Are

Revivast is a trading name of AI Innovate Solutions Ltd, registered in England and Wales. Our registered address is Office 6147, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom.

We are the data controller for the personal information you provide when using our services. For any privacy-related queries, contact us at support@revivast.com.

2. What Data We Collect

We collect the following categories of personal data:

Email address — provided at checkout, used to deliver your restoration and send your magic link
Photos you upload — processed solely to fulfil your restoration order
Payment information — handled entirely by Stripe; we do not store card details
Usage data — anonymised analytics (page views, funnel steps) collected via PostHog to improve our service

3. How We Use Your Data

We use your data to:

Process and deliver your photo restoration order
Send your magic link and order confirmation by email
Respond to customer support requests
Improve our platform and user experience through anonymised analytics
Comply with legal obligations

We do not use your photos or personal data for marketing, training AI models, or any purpose beyond fulfilling your order.

4. Legal Basis for Processing

We process your data on the following legal bases under UK GDPR:

Contract — to fulfil your order and deliver the services you have purchased
Legitimate interests — for anonymised analytics to improve our service
Legal obligation — where required by applicable law

5. Data Sharing

We share your data only with trusted third parties required to deliver our services:

Stripe — payment processing
Supabase — secure cloud database and file storage
Resend — transactional email delivery
Gelato — print fulfilment (only when a physical print is ordered)
Google Gemini — AI processing of your uploaded photo for restoration

We do not sell your personal data to any third party.

6. Data Retention

Your uploaded photos and restored images are stored securely and deleted after a reasonable retention period (typically 90 days), unless you request earlier deletion. Your email address is retained for as long as necessary to support your order and comply with legal requirements.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at support@revivast.com.

8. Cookies and Analytics

We use PostHog for anonymised usage analytics. No personally identifiable information is collected through analytics. We do not use advertising cookies or third-party tracking for marketing purposes.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data is transmitted over encrypted HTTPS connections.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at revivast.com/privacy.

11. Contact

For any privacy-related questions: support@revivast.com

AI Innovate Solutions Ltd — Office 6147, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom